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Effective Date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website located at mesquiteepoxyflooringandconcretepolishing.com (the "Site") and any services provided by Mesquite Epoxy Flooring & Concrete Polishing ("we," "us," or "our"), located at 407 S Ebrite St, Mesquite, TX 75149. By accessing our Site or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site or engage our services.
By using this Site, requesting a quote, or entering into a service agreement with us, you confirm that you are at least 18 years old, have the legal authority to enter into binding agreements, and agree to be bound by these Terms. We reserve the right to update these Terms at any time. Changes become effective when posted to this page with an updated effective date.
Mesquite Epoxy Flooring & Concrete Polishing provides concrete flooring services including, but not limited to, epoxy floor coatings, polished concrete, stained concrete, polyaspartic coatings, garage floor coatings, concrete resurfacing, and related surface preparation services. All services are provided within the greater Dallas-Fort Worth area of Texas.
We reserve the right to decline to quote or provide any project at our discretion, including projects where site conditions, access limitations, or scope exceed our service capabilities.
All estimates are provided in writing following an in-person site assessment. Verbal estimates are approximations only and are not binding. A written estimate is valid for 30 days from the date it is issued unless otherwise noted.
Pricing is based on the conditions observed at the time of assessment. If hidden conditions are discovered during the work - such as significant moisture damage, structural cracks that were not visible during assessment, or buried contaminants - we will notify you before proceeding with any additional work and provide a revised estimate for your approval.
We do not guarantee that estimates provided by telephone or online form without a site visit will reflect the final project cost.
Scheduled project dates are confirmed in writing. You are responsible for ensuring the work area is accessible, cleared, and ready at the agreed start time. Failure to prepare the site as instructed may result in rescheduling and an additional mobilization fee.
Cancellations must be communicated at least 48 hours before the scheduled start date. Cancellations made with less than 48 hours notice may result in a cancellation fee to cover mobilization costs already incurred. We reserve the right to reschedule due to weather conditions or circumstances beyond our control. We will provide as much advance notice as possible in those situations.
Payment terms are specified in the written project agreement. For most residential projects, a deposit is required before work begins, with the balance due upon project completion. For commercial or multi-phase projects, a payment schedule will be outlined in the project agreement.
Payment is due in full upon project completion unless otherwise agreed in writing. Overdue balances may be subject to a late fee. We reserve the right to suspend or cease work on projects where payment obligations are not met.
We accept payment by check, bank transfer, or other methods confirmed at the time of agreement. All amounts are in US dollars.
We stand behind our workmanship. If a defect in our application is identified within 12 months of project completion, we will return to assess and address it at no additional charge, provided the floor has been maintained and used as directed.
Our warranty does not cover: damage caused by misuse, impact, chemical exposure beyond normal service conditions, improper maintenance, or pre-existing structural conditions not disclosed or discoverable at the time of assessment. Floor coatings applied over slabs with active moisture migration, ongoing soil movement, or structural instability are not covered if those conditions were identified during assessment and not resolved prior to application.
Product warranties, where applicable, are governed by the manufacturer and are separate from our workmanship warranty. We do not make any representations about product performance beyond what is stated in the manufacturer's documentation.
To the fullest extent permitted by law, Mesquite Epoxy Flooring & Concrete Polishing shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to our services or use of our Site, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from our services shall not exceed the amount you paid us for the specific project giving rise to the claim. This limitation applies regardless of the legal theory under which the claim is brought.
You are responsible for disclosing any known conditions that may affect the project - including prior coatings, known moisture issues, foundation repairs, hazardous materials, or structural concerns. Failure to disclose known conditions may void warranty coverage for issues arising from those conditions.
You are responsible for ensuring the work area is safe and accessible, that all personnel and pets are kept out of the work area during application and curing, and that adequate ventilation is available as directed by our crew.
All content on this Site - including text, images, logos, and graphics - is the property of Mesquite Epoxy Flooring & Concrete Polishing or its content providers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
If a dispute arises from our services or these Terms, we ask that you contact us first to resolve it informally. Most concerns can be addressed by speaking with us directly. To initiate an informal resolution, contact us at the information below.
If an informal resolution is not reached within 30 days, any dispute shall be resolved through binding arbitration conducted in Mesquite, TX, in accordance with the rules of the American Arbitration Association. You agree to waive your right to participate in a class action lawsuit related to our services.
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any legal proceedings not subject to the arbitration clause above shall be brought exclusively in the state or federal courts located in Dallas County, Texas.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of the Site or our services after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you should stop using our Site and services.
If you have questions about these Terms, contact us: